Research
Publication
with Brett Hollenbeck and Davide Proserpio, Marketing Science
Media mention: WSJ, The Economist, New York Times, Harvard Business Review, CNBC, Business Insider, UCLA Anderson Review
with Brett Hollenbeck, Gijs Overgoor, Davide Proserpio, and Ali Tosyani, PNAS
Media mention: WSJ
Working Papers
Motivating Product Quality Improvement on Two-Sided Platforms: The Role of Rating Aggregation Policies
Job Market Paper, previously titled "Optimizing Rating Systems for Innovation", draft available upon request
Sales and Rank on Amazon.com (Technical Note)
with Brett Hollenbeck